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C O P I W I N

Automate Your Shopify CustomerSupport with AI

Resolve emails, track orders, handle refunds, and answer customer queries — automatically.

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IGK logo
RedMagic logo
Vyne logo
Samsung Galaxy logo
Aavrani logo
DJI logo
IGK logo
RedMagic logo
Vyne logo
Samsung Galaxy logo
Aavrani logo

Why Businesses Choose Copiwin AI Support

Copiwin Support combines AI automation, Shopify intelligence, and human oversight to help e-commerce brands reduce support costs, improve response times, and enhance customer satisfaction.

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1

80% Less Manual Work

Automate repetitive customer inquiries including order tracking, refunds, returns, exchanges, and product questions, allowing your team to focus on high-value customer interactions.

2

24/7 Instant Customer Support

Deliver fast, accurate responses across email and live chat anytime, anywhere. Keep customers informed and engaged without increasing support headcount.

3

95% AI Resolution Accuracy

Powered by advanced AI and real-time Shopify data, Copiwin Support understands customer intent, retrieves relevant information, and generates personalized responses with confidence.

Core Features

COREFeatures

Feature
Feature
Feature
Copiwin Works

Simple & Smarter Steps

Connect Store & Email

Connect Store & Email

Enter email address
Enter shopify store link
AI Understands Queries

AI Understands Queries

AI Responds Instantly

AI Responds Instantly

AI Suggested ReplyNow

Hi Sarah,

Your refund has been processed and should reflect in your account within 3-5 business days.

Best Regards,
Support Team

AI Confidence: 94%
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Copiwin Works

You stay in control. AI follows your rules.

Response tone (Friendly / Professional)
Policies (returns, refunds)
Delivery times
Auto-reply toggle
Analytics Insight
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AI Performance Overview

Last 7 days
Tickets
AI Resolved
Escalated
10007505002501000
10 May11 May12 May13 May14 May15 May16 May
Copiwin Works

Measure performance. Optimize support. Grow faster.

% Tickets resolved by AI
Escalation rate
Time saved
Response time
Copiwin Pricing

Flexible Pricing for Every Stage

Free Plan

Perfect for testing Copiwin

  • Up to 50 AI-handled conversations/month
  • Shopify integration
  • AI-generated email replies
  • Basic email support
Free

Starter Plan

Perfect for new stores

  • Up to 500 AI-handled conversations / month
  • AI replies 24/7
  • Automatic translations
  • Email performance dashboard
$29/ month
Most Popular

Growth

Perfect for growing brands

  • Up to 3,000 AI-handled conversations / month
  • Automatic ticket classification
  • Return & refund detection
  • Advanced analytics
  • Priority processing
$79/ month

Professional

Perfect for established Stores

  • Up to 15,000 AI-handled conversations / month
  • Multi-team support
  • Team collaboration
  • API access
  • Priority support
$149/ month

Enterprise

Perfect for high-volume brands

  • Up to 50,000 AI-handled conversations / month
  • Dedicated infrastructure
  • Custom integrations
  • Dedicated account manager
  • Priority AI processing
$399/ month
Copiwin Pricing

Let AI Handle Your Customer Support
While You Grow Your Store

Copiwin Platform Ecosystem